Keep a Pulse On Your School By Tracking These KPIs With Cosmetology Management Software
It can be easy to fall into the mindset that success in the cosmetology world means having a full classroom. However, just because classes are packed doesn’t mean your school is as efficient as possible. Therefore, it’s crucial to look beyond superficial measures of success to understand how your school is performing.
With the right cosmetology management software, you can ensure your school is tracking the right key performance indicators (KPIs), so you can be as profitable and efficient as possible while remaining compliant. To get a better handle on your school’s performance, consider the following cosmetology school KPIs.
Time and Attendance
One of the most important aspects of a cosmetology school is accurately tracking student time and attendance. If a student forgets to record their time during training or a teacher incorrectly counts student attendance, your school is at risk for compliance issues. Additionally, it’s essential to keep a pulse on course completion rate, so you can quickly make adjustments to meet performance goals when needed.
A time clock built for your cosmetology school paired with the right cosmetology management software can make tracking KPIs for student time and attendance a breeze. Students and salon staff can clock in using a punch code, barcode, email, or biometric scanner, so all time and attendance data is stored in one convenient place. Then, when it comes time to review data and measure performance, you can easily pull reports. Not sure where to start with time and attendance KPIs? Here are a few examples:
Time and Attendance KPIs:
- Attendance Percentage: Total attended out of total scheduled
- Course Success Rates: Monitor completion rates on a course-by-course basis
Staff and Student Performance
While time and attendance are crucial to track, knowing how staff and students perform throughout each semester is also essential. When it comes to your cosmetology school teaching staff, it’s vital to review performance areas such as staff hours. It’s equally important to keep track of student performance areas like grades and student progress for each course.
With cosmetology management software like GuestVision, you can pull reports on staff hours and student grades to gain a sense of overall performance and quickly review KPIs. Consider these examples for measuring staff and student performance KPIs:
Staff Performance KPIs:
- Student-to-Faculty Ratio: Number of students per faculty member
- Weekly Contact Hours: Analyze productivity by specific courses, sections, and instructors
Student Performance KPIs:
- Average Grades: Track student grades to ensure they are on track for graduation and receiving proper instruction
- Completion Rates: Monitor student progression on a course-by-course basis
Another area of your cosmetology school that is essential to track is services. When students begin offering cosmetology services, it’s critical to understand how they are progressing and if they’re utilizing time efficiently. Additionally, it’s not enough for students to only complete services. The best cosmetology schools also ensure that students are effectively performing services. This means keeping track of how they’re using products during their services and gaining a sense of customer satisfaction.
Easily measure these areas with cosmetology management software that offers integrated solutions like inventory management and SMS messaging. An inventory management solution can help track both individual retail items and the amount of a product used. Allowing you to monitor how much product students are using and how well they are doing in selling products. Cosmetology software can also provide valuable insight into your student’s performance by collecting data on the customer’s experience with online surveys. The right cosmetology software can integrate results with your POS analytics, so tracking KPIs is simple. Here are a few services KPIs to get you started:
- Inventory Utilization: See when, where and how products are being used during services
- Service Rate: Track student progress by each service
- Customer Satisfaction: Measure customer responses to a post-visit survey
How GuestVision Can Help
When it comes to your cosmetology school’s success, it’s essential to identify the most important KPIs and ensure you have the right software to reach your goals. With cosmetology management software like GuestVision, it’s easy to track and optimize critical areas like time, attendance, performance, and services from the convenience of one system. If you’re ready to take your cosmetology school to the next level, contact us today!